Privacy Policy

Introduction

Prairie-osprey ("we," "our," or "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We operate in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

• Submit inquiry forms on our website
• Request information about our services
• Subscribe to newsletters or updates
• Communicate with us via email or other channels

This information may include your name, email address, organization name, job title, and details about your municipal technology needs.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and general geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested information
• Deliver and improve our services
• Send relevant communications about our offerings
• Analyze website usage to improve user experience
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist our operations under confidentiality agreements
• Professional advisors such as lawyers and accountants
• Government authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Canadian privacy law, you have the right to:

• Access your personal information held by us
• Request correction of inaccurate information
• Withdraw consent for certain uses of your information
• Lodge a complaint with the Privacy Commissioner of Canada

Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. When information is no longer needed, we securely dispose of it.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any changes on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:

Prairie-osprey
350 Wellington Street West, Suite 420
Toronto, Ontario M5V 3W9
Email: [email protected]